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Printing to the Kyocera TASKalfa copiers

This is a guide to printing to the Kyocera TASkalfa copiers on the lower ground floor, first and second floors. Please inform IT support if, after following the instructions, you are still not getting the results you expect


1  Printing from a Windows PC

1.1 Domain Desktop PCs

As a local admin user, select 'Add Printer' in the 'Devices and Printers' section of Control Panel. Choose 'Add a Network Printer', then select the appropriate floor from the list that appears, for example "copier1 on BIOCHSTORE1", which has an Address/Location of "NEW - Level 1". Click 'Next' (the printer should be added to your PC) then click 'Finish'.

1.2 All other PCs (all laptops and any other PCs that may print via the Biochemistry VPN)

1. Download and save the KX driver from here.

2. As a local admin user, run Setup from the folder within the downloaded zip package.

3. Select 'Custom Install'.

4. Select 'KX Driver for Universal Printing' in the Drivers panel, and click the right-arrow to transfer it to the Product to Install panel.

5. Select 'Add custom device', and in the popup window select 'Kyocera TASKalfa 5500i' as the model then click 'Add port...'.

6. In the Add Standard TCP/IP Printer Port Wizard, click 'Next'.

7. Enter the fully qualified printer name in the Printer Name or IP Address field.  This will be one of copierlg.bioch.ox.ac.uk, copier1.bioch.ox.ac.uk or copier2.bioch.ox.ac.uk according to floor location. Click 'Next'.

8. If the response is that the device could not be found, leave the device type as standard (Generic Network Card). Click 'Next', 'Finish', 'OK'.

9. Select 'KX Driver Extended-functionality printing' in the Drivers panel, click the right-arrow to transfer to the Products to Install panel, then click 'Install'.

10. Click 'Finish' when the installation is complete.


2  Printing from a Macintosh

First, install the Macintosh printer driver for OS 10.5 and above

Decide which printer is the one for you - the choices are copierlg, copier1 or copier2, with the name indicative of the floor it is installed on

Select system preferences from the Apple Menu

Select "Print & Fax"

Click the little [+] button on the left of the page to add a printer

You should now be able to select the "IP" option at the top of the window and type in, for example, "copier2" as your printer. (If using wireless/VPN then you'll need to use a full "copier2.bioch.ox.ac.uk")

See below:

If "Print Using" doesn't automatically select Kyocera 5500i as above then something has gone wrong - please look at the troubleshooting section below and if that still fails please contact IT Support 

When you click the "Add" button, you will be prompted for the individual features of the printer - make selections as follows:

Again, if you don't see a window like this, something has gone wrong and you need to contact IT Support

Having pressed "OK", you're ready to print

When printing, you'll see a tick box "Two Sided" which will double-side your printing, saving paper. Other useful options are stapling and hole-punching which you'll find under the "Printer Features > Finishing 1" selection as seen below:  


3  Troubleshooting

Some Mac users have gone through all the right steps only to have the printer setup box display "Generic Postscript Printer" as the "Print Using:" printer type.

This is possibly due to the copier being in sleep mode at the time you're tying to set up.

You can manually pull down the "Print Using:" menu and choose the option "Select Printer Software..." 

A further dialog will come up, search for "TASKalfa 5500i". Assuming the driver installed correctly, you can select the printer and carry on to the next step above


4  Printing from Linux

Instructions (note the space after 'TASKalfa') are at

smb://biochstore4.bioch.ox.ac.uk/install/drivers/printers/Kyocera/TASKalfa 5500i/Linux/ReadMe.htm



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Page Last Updated: 27/04/2017 by John Elder
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