A-Z Index of IT Support Page - Department of Biochemistry, University of Oxford

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A-Z Index of IT Support

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A Back to top

Accounts - I can't see my grant on the purchasing page...
Accounts - Biochemistry network account closure procedure
Accounts - Getting Connected to the Network
Accounts - How to obtain a Biochemistry network account
Accounts - Job request policy
Automounting - Connecting to your Macintosh Home Directory

B Back to top

Backup - What are my options for backing up my computer?
Backup - TSM Backup Service
Batteries - How can I maximise the battery life of my Apple Powerbook/ iBook or iPod?
Biochemistry Accounts - How to obtain a Biochemistry network account
Biochemistry Network - Biochemistry OpenVPN service: remote access to departmental computing facilities
Biochemistry Network - Can the Department supply large amounts of network storage space?
Biochemistry Network - Help! My H Drive letter has been usurped by another device
Biochemistry Network - Wireless services in Biochemistry
Broadband - How to get a broadband connection at home
Browsers - Accessing FTP links via a web browser
Browsers - Editing your own web pages
Browsers - How to turn on Certificate Revocation Checking
Buying Hardware/Software - How to order from the IT Services Shop

C Back to top

Calendars - Calendar Delegation
CD-RWs - How do I erase a CD-RW in Mac OS X?
Closing Account - Biochemistry network account closure procedure

D Back to top

Data Security - E-mail and data security
Data Security - IT Support Powerpoint
Data Security - Macintosh Public Apps Folder
Data Security - TSM Backup Service
Data Security - Vendor Supported Operating Systems
Databases - How to fix MS Access data display
Defragmenting - How do I defrag my Hard Disk in Mac OS?
Delegation - Calendar Delegation
Disposal - IT Equipment Disposal

E Back to top

E-mail - What are the quota limits on mailboxes?
E-mail - What are the size limits for incoming and outgoing emails?
E-mail - Calendar Delegation
E-mail - E-mail and data security
E-mail - How to secure Outlook Express against email viruses
E-mail - How to whitelist local emails
E-mail - Nexus email service
Energy Saving - Wake on LAN (WOL)
Erasing CD-RWs - How do I erase a CD-RW in Mac OS X?

F Back to top

Facilities - Computing Facilities
Facilities - IT Support Powerpoint
File Creators - File types and creators on the Macintosh
File Types - File types and creators on the Macintosh
FTP - Accessing FTP links via a web browser

G Back to top

Green IT - Wake on LAN (WOL)

H Back to top

H: Drives - How do I shift Mac files to a PC?
H: Drives - Connecting to home directory and lab share network drives
H: Drives - Connecting to your Macintosh Home Directory
H: Drives - Help! My H Drive letter has been usurped by another device
H: Drives - How do I find the correct temporary replica share location
H: Drives - Printing to the Kyocera TASKalfa copiers
Hard Drives - How do I defrag my Hard Disk in Mac OS?
Hard Drives - What hardware support can the department offer me?
Hardware - What hardware support can the department offer me?
Hardware - Hardware Support
Help - Is there a departmental IT helpdesk?
Help - Help for IT problems
Help - How to order Microsoft Office 365
Help - IT Support Powerpoint
Help - Job request policy
Help - Using RSS Feeds
Herald - Nexus email service
Home Directories - Connecting to your Macintosh Home Directory
Home Directories - Help! My H Drive letter has been usurped by another device
Home Directories - Macintosh access to lab shares
Homepages - What are my options for backing up my computer?

I Back to top

IT Problems - Is there a departmental IT helpdesk?
IT Problems - Help for IT problems
IT Problems - IT Support Staff
IT Problems - Job request form
IT Problems - Job request policy
IT Services - IT Services Home Page
IT Services - Nexus email service

J Back to top

Job Requests - IT Equipment Disposal
Job Requests - Job request form
Job Requests - Job request policy

K Back to top

Keyboard Shortcuts - Where can I find a definitive list of all the wierd & wonderful startup key combinations for the macintosh?

L Back to top

Logins - How to obtain a Biochemistry network account

M Back to top

Macintosh - Does the Department have a site license for MatLab?
Macintosh - How can I maximise the battery life of my Apple Powerbook/ iBook or iPod?
Macintosh - How do I defrag my Hard Disk in Mac OS?
Macintosh - How do I log out of a file server connection on a Mac?
Macintosh - How do I shift Mac files to a PC?
Macintosh - How do I shift PC files to a Mac?
Macintosh - Is it right that my Macintosh running OS X should be left on all the time?
Macintosh - Where can I find a definitive list of all the wierd & wonderful startup key combinations for the macintosh?
Macintosh - Connecting to your Macintosh Home Directory
Macintosh - File types and creators on the Macintosh
Macintosh - How do I erase a CD-RW in Mac OS X?
Macintosh - How do I find the correct temporary replica share location
Macintosh - How to install CTFFIND on a Mac
Macintosh - How to install Pymol on a Mac
Macintosh - How to install Relion on a Mac
Macintosh - How to order Apple Hardware
Macintosh - Macintosh access to lab shares
Macintosh - Macintosh back-compatibility
Macintosh - Macintosh Public Apps Folder
Macintosh - Macintosh Security
Macintosh - Printing to HP1022 series printers from a Mac VPN connection
Macintosh - Printing to the Kyocera TASKalfa copiers
Macintosh - Screen Sharing on Mac OS X and how to hide the screen of the target computer
Macintosh - The Macintosh How-to Hub
Macintosh - Using Microsoft Remote Desktop on a Macintosh
Maintenance - Is it right that my Macintosh running OS X should be left on all the time?
Maintenance - Hardware Support
Microsoft Office - Does the Department have a site-licence for Microsoft Office?
Microsoft Office - How to order Microsoft Office 365
Microsoft Office - Macintosh Public Apps Folder
Microsoft Word - Does the Department have a site-licence for Microsoft Office?
Microsoft Word - How to order Microsoft Office 365
Microsoft Word - Macintosh Public Apps Folder

N Back to top

Network Accounts - Biochemistry network account closure procedure
Network Accounts - Getting Connected to the Network
Network Accounts - How to obtain a Biochemistry network account
Networking - How do I log out of a file server connection on a Mac?
Networking - How do I shift Mac files to a PC?
Networking - How do I shift PC files to a Mac?
Networking - Biochemistry network account closure procedure
Networking - Connecting to home directory and lab share network drives
Networking - Connecting to networked printers
Networking - Connecting to your Macintosh Home Directory
Networking - Dial-in Options
Networking - Getting Connected to the Network
Networking - How to get a broadband connection at home
Networking - Macintosh Public Apps Folder
Networking - Network access for personal laptops
News - IT Infoservice
Nexus - Calendar Delegation

O Back to top

Optimising - Why has my computer become slower?
Ordering - I can't see my grant on the purchasing page...
Ordering - How to order Apple Hardware
Ordering - How to order from the IT Services Shop
Outlook Express - How to secure Outlook Express against email viruses
OXITEMS - How to enter Seminars or What's On items via OXITEMS

P Back to top

Policies - IT Equipment Disposal
Policies - Network Policy
Policies - Vendor Supported Operating Systems
Powerbook - How can I maximise the battery life of my Apple Powerbook/ iBook or iPod?
Printing - Connecting to networked printers
Printing - How do I find the correct temporary replica share location
Printing - Printing to HP1022 series printers from a Mac VPN connection
Printing - Printing to the Kyocera TASKalfa copiers
Printing - Printing to the Xerox WorkCentre copiers

Q Back to top

Quotas - What are the size limits for incoming and outgoing emails?

S Back to top

Security - Which anti-virus package does the department use?
Security - Editing your own web pages
Security - E-mail and data security
Security - How to secure Outlook Express against email viruses
Security - How to turn on Certificate Revocation Checking
Security - VPN Security
Seminars - How to enter Seminars or What's On items via OXITEMS
Shared Drives - How do I get more file storage space on the network?
Shared Drives - Can the Department supply large amounts of network storage space?
Shared Drives - Connecting to home directory and lab share network drives
Shared Drives - Help! My H Drive letter has been usurped by another device
Shared Drives - How do I find the correct temporary replica share location
Shared Drives - Macintosh access to lab shares
Shared Drives - Macintosh Public Apps Folder
Shared Drives - Printing to the Kyocera TASKalfa copiers
Shop - How to order from the IT Services Shop
Shortcuts - Biochemistry Website Shortcuts
Software - Does the Department have a site license for ChemDraw / ChemOffice?
Software - Does the Department have a site license for MatLab?
Software - Does the Department have a site-licence for Microsoft Office?
Software - How to fix MS Access data display
Software - How to install Relion on a Mac
Software - Macintosh back-compatibility
Software - Vendor Supported Operating Systems
Staff Roles - IT Support Staff
Storage - Can the Department supply large amounts of network storage space?
Storage - How do I find the correct temporary replica share location
Storage - Printing to the Kyocera TASKalfa copiers

T Back to top

Terminal - SSH secure shell software
Types - File types and creators on the Macintosh

U Back to top

Using FTP - Accessing FTP links via a web browser

V Back to top

Viruses - Which anti-virus package does the department use?
Viruses - Anti-Virus Information
Viruses - How to respond to virus warnings
Viruses - How to secure Outlook Express against email viruses
Viruses - Macintosh Security
Viruses - VPN Security
VPN - I can't see my grant on the purchasing page...
VPN - Biochemistry OpenVPN service: remote access to departmental computing facilities
VPN - Connecting to home directory and lab share network drives
VPN - Printing to HP1022 series printers from a Mac VPN connection
VPN - VPN Security
VPN - Wireless services in Biochemistry

W Back to top

Warnings - How to respond to virus warnings
Warnings - IT Infoservice
Web Browser - Accessing FTP links via a web browser
Web Browser - Using RSS Feeds
Website - I can't see my grant on the purchasing page...
Website - Biochemistry Website Shortcuts
Website - Using RSS Feeds
Wireless Networking - Getting Connected to the Network
Wireless Networking - How to get a broadband connection at home
Wireless Networking - Wireless services in Biochemistry
WWW - How to enter Seminars or What's On items via OXITEMS

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